Dropshipping
Extend your fulfilment capabilities by leveraging your supply network’s dropship services. eStar supports all dropshipping-related functions.
Suppliers in your fulfilment workflows
Capacity and better outcomes
Some retailers have an arrangement with their suppliers to send orders directly to customers, usually for both fulfilment efficiencies, and to offer endless aisles in-store and online - without needing to hold a significant amount of stock on hand.
This dropshipping process should be as transparent as possible to your customers, and must contribute positively to the overall customer experience.
eStar natively supports dropshipping. Seamlessly woven into the platform's Distributed Order Management and Pull-Based Fulfilment workflows, eStar helps ensure that the dropshipping process flows smoothly: from your suppliers getting notified and processing orders on your behalf, to you getting timely order fulfilment status updates, to your customers finally receiving their orders.
Key features
Capability and visibility
- Geolocation-based supplier assignment
- Multi-supplier order management
- Supplier-specific freight charging and shipping cost management
- Supplier-specific stock availability and control
- Supplier restricted access to the fulfilment module for centralised order processing
- Automated order exports to suppliers - either through formatted flat files or through API integration - for order processing
- Built-in fulfilment metrics reporting
Latest news, views and updates
Harrolds exceeds online sales targets
Congratulations to eStar client Harrolds for their incredible results since launching in February 2020.
The online sales team smashed their 2020 sales targets in less than twelve months.
Is it time to go headless?
eStar chief technology officer, Matt Neale discusses is headless commerce a fit for you?
There's a growing trend of businesses looking to adopt headless commerce. So, what does headless commerce mean and what should you consider?
Let's get loyal
eStar chief client officer Richard Berridge discusses why loyalty is important and not all about discounts.
Building a loyal customer base is one of the key foundations to retail success. Customers who are loyal to your brand spend more, and more frequently.