Solutions
The digital store can influence more than half of in-store sales. Retailers require a compelling omnichannel experience backed by an eCommerce platform that complements and enables the physical store network.
End-to-end eCommerce solution
The eStar eCommerce platform provides rich front-end eCommerce features - including content management, merchandising and faceted search and navigation – and offers other elements to provide a complete end-to-end eCommerce solution – including built-in fraud risk management, customer service, order management and sophisticated, world-leading fulfilment solutions.
Stand alone solutions
The eStar system is built upon foundation of integrated and open API’s that can work with other systems to help you achieve your overall business objectives.
eStar Order Management and Fulfilment
A sophisticated approach to fulfilment
eStar’s distributed order management solution orchestrates and automates complex order workflows for multiple processing scenarios, supporting key fulfilment requirements such as click and collect, distributed order management and dropship/3PL scenarios. The Order Management and Fulfilment module optimises fulfilment from stores and other distributed dispatch locations and delivers genuine outstanding results.
eStar Risk Management
Operate and transact with confidence
Protect your business and reduce fraudulent transactions or chargebacks with eStar's built-in risk management solution. Automate online fraud screening and improve expert decision-making with a comprehensive fraud profiling toolset, profiling orders against your specific market, range and industry criteria.
eStar Customer Service
eCommerce capabilities across channels
For many retailers, traditional sales channels, including mail and phone, still generate significant revenues. eStar's Customer Service module enables your customer service representatives to process mailed and phoned-in orders as part of online sales. In-store, this also allows customers to make purchases for otherwise out-of-stock items (endless aisle, save the sale).
Case studies
Latest news, views and updates
David Jones Launch Enhanced Shopping App
David Jones has launched its new app this week, developed in partnership with eStar.
Scale; not just a number
eStar Chief Strategy Officer, Matt Neale, discusses scalability and what it means for retail success.
eStar Integrates Shippit to David Jones’
eStar Integrates Shippit to Streamline Delivery for David Jones’ Online Shopping Experience