Pull-based Fulfilment

Pull-based Fulfilment

A sophisticated way of optimising distribution for each individual order to improve time to dispatch, maximise efficiency and improve customer satisfaction.

eStar eCommerce

The Solution

Smart distribution of orders across dispatch points

The solution allows for the distribution of orders across multiple dispatch points such as store fulfilment locations, distribution centres, dropship or suppliers dynamically and on-demand through a pull-based fulfilment approach.

Based on a configurable set of predefined rules and KPI targets, the solution designates the optimal distribution for each order at a specific point in time. It is completely scalable and can be utilised for hundreds of different dispatch points and high order volumes.

eStar eCommerce

The Benefits

Optimise your fulfilment pipeline

Instantaneous evaluation ensures that no dispatch point becomes overloaded, the right orders are made available to the best-fit dispatch points, and improves the overall DIFOT (delivery in full on time) metric.

The solution balances the load across the fulfilment network through manageable site capacities, maintains a level playing field, and ensuring comparable KPI’s across all distribution teams.

It also minimises administration of the order flow. Stock is allocated at the time of pick and thus saves time spent searching for unavailable products, or trying to find alternative locations for out of stock items. Distribution centres can also be managed more precisely to predict order flows and thereby allow accurate resourcing decisions and forecasts.

eStar eCommerce

The Difference

Advantages

  • Enhances productivity by automating key order processes
  • Maintains order flow
  • Improves picking efficiency and dispatch times
  • Reduces freight costs /minimises splits
  • Better priority of orders

Ideal for organisations with

  • Multiple dispatch points
  • Complex distribution needs
  • High order volume
  • Store based fulfilment

“For us to be able to manage our freight costs by trying to move an order to a location where we have a cheaper cost to supply the customer, allows us to pass those savings on and ensure they continue to get good value when they shop with us”

Mark Greaves, Supply Chain Manager, Briscoe Group Limited

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