eStar eCommerce
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eStar eCommerce
Today's customer journey is digital. Retailers work to position the customer at the centre of their marketing, merchandising and servicing efforts. eStar eCommerce makes that vision a reality.
Comprehensive Product Management
Simplify your product management
- Comprehensively maintain products with specifications, size guides and more
- Enrich product listings with detailed description, high-quality images and essential metadata
- Quickly and easily organise products into catalogues
Merchandising
Elevate your Merchandising Strategy
- Optimise product placement and presentation
- Utilise advanced tools to highlight featured products
- Create personalised product recommendations
- Implement upselling techniques
- Enhance visual merchandising with high-quality images and videos
Catalogue and Page Management
Take Control of your Catalogues and Pages
- Manage and customise catalogues and pages
- Decide which catalogues to display and when
- Tailor the look and feel of catalogue and landing pages
- Add eye catching banners to enhance user experience
- Map pages to search terms to capture and guide key customer journeys
Dynamic Website Content Creation
Create Engaging Website content
- Craft compelling, responsive, and engaging content for your websites
- Curate and organise your catalogues and listings for display
- Create, map and manage key landing pages to capture your audience
- Reflect your brand's unique personality through flexible, customisable design
Promotions and Campaign Management
Boost Sales with extensive Promotional Incentivisation and Discounting tools.
- Define exclusive promotions
- Create item, order, tiered and payment-based incentives
- Create targeted discounting campaigns and site-wide sales
- Generate special and unique coupons down to customer level
Integrated Payment Providers
Choose your preferred payment providers
- Integrate with multiple payment providers seamlessly
- Offer customers a variety of payment options
- Simplify payment processing with secure gateways
- Enhance customer trust with trusted payment methods
- Streamlined checkout experience minimises cart abandonment
AI Risk Management
Safeguard Your Business with AI Risk Management
- Utilize AI to detect and prevent fraud
- Monitor transactions for suspicious activity in real-time
- Implement automated risk assessments and alerts
- Reduce chargebacks and fraudulent orders
- Enhance security without compromising customer experience
Distributed Order Management
Optimise fulfilment with intelligent order routing
- Distribute orders to the most efficient dispatch locations
- Utilise intelligent order routing based on inventory settings and rules
- Ensure timely deliveries by selecting optimal fulfilment centres
- Reduce shipping costs/minimise splits and improve delivery speed
- Enhance customer satisfaction with accurate and fast order processing
Order Picking
Streamline order processing with digital picking
- Empower your staff with handheld devices for digital order picking
- Increase order accuracy and reduce errors with guided picking processes
- Speed up order processing times for faster fulfilment
- Improve efficiency and productivity in operations
- Enhance overall customer satisfaction with timely and accurate deliveries
Dispatch Dashboard
Gain complete visibility with our dispatch dashboard
- Access a comprehensive view of all fulfilment operations with our dispatch dashboard
- Monitor orders statuses and performance metrics
- Identify bottlenecks and optimise workflows for efficiency
- Make informed decisions quickly with up to date data and analytics
- Improve overall operational performance and customer satisfaction
Click and Collect
Enhance convenience with click and collect
- Offer customers convenience of click and collect from stores
- Seamless integrate online and offline inventory for unified stock managements
- Open your entire stock for fulfilling orders, increasing sales opportunities
- Reduce shipping costs and delivery times with local pickups
Real-Time Inventory
Stay Ahead with Real-Time Inventory Management
- Monitor and manage inventory levels in real-time
- Avoid stockouts and overstock situations
- Provide accurate product availability to customers to store level
- Make informed decisions with accurate, up-to-date inventory data
Connect to leading services and technologies
Leverage the advantages of composable and headless tools
- Extensive API support for headless commerce
- Embedded, secure and performant API gateway
- Leverage fully integrated connectors to leading tools and services
Analytics and Reporting
Gain insights with advanced analytics
- Make data driven decision with advanced analytics
- Leverage deep insights and advanced BI support
- Track performance of products, promotions and campaigns
- Measure and optimise strategies to boost sales
- Comprehensive reporting and analysis to stay ahead of the competition
Scalability and Security – Robust and Reliable
Built for scalability and Security
- Seamlessly scale your business as sales grow
- Robust infrastructure to handle high traffic volumes and promotional periods
- Advanced, PCI-compliant security to protect customer data
- Exceptionally reliable performance & availability
Latest news, views and updates
David Jones Launch Enhanced Shopping App
David Jones has launched its new app this week, developed in partnership with eStar.
Scale; not just a number
eStar Chief Strategy Officer, Matt Neale, discusses scalability and what it means for retail success.
eStar Integrates Shippit to David Jones’
eStar Integrates Shippit to Streamline Delivery for David Jones’ Online Shopping Experience