eStar’s chief technology officer Matt Neale explains why online fraud is more than just stolen credit cards.

First, it was all about bricks and mortar stores. Then retailers had to adapt to online shopping. Now, consumers expect to seamlessly purchase through any and all available channels. Sarah Dunn and Elly Strang asked nine top New Zealand retail specialists how they’re addressing demand for omnichannel solutions.

Encouraging omnichannel adoption eCommerce platform solutions provider eStar is an omnichannel specialist which works with some of the biggest retailers in New Zealand. Its clients include Country Road, Briscoe Group and Rodd & Gunn. It has experience in implementing click and collect models for retailers, and foresees major growth in this area. Chief executive Andrew Buxton tells us more.

Retailers gain real time access to risk profiles based on more than 12 years of retail transaction data

MELBOURNE, Australia, 19 October 2015 – eStar, Australasia’s largest specialist eCommerce solutions company, has launched a standalone SaaS-based tool to protect retailers from fraud by automating risk analysis of online orders.

Risk Management Profiler (RMProfiler) aims to reduce the ratio of fraud experienced by local retailers to between 0.2% - 0.05%, against a global average of 1%.

Configurable to suit individual merchant risk profiles, RMProfiler uses patterns and analysis gained from eStar’s 12 years of analysing eCommerce fraud data to achieve this, from a client base including some of the largest retailers in New Zealand and Australia.

Retailers gain real time access to risk profiles based on more than 12 years of retail transaction data

Christchurch, 19 October 2015 – eStar, Australasia’s largest specialist eCommerce solutions company, has launched a standalone SaaS-based tool to protect retailers from fraud by automating risk analysis of online orders.

Risk Management Profiler (RMProfiler) aims to reduce fraud experienced by local retailers. eStar’s clients using the tool have seen fraud rates of between 0.2% - 0.05%, against a global average of 1%.

Configurable to suit individual merchant risk profiles, RMProfiler uses patterns and analysis gained from eStar’s 12 years of analysing eCommerce fraud data to achieve this, from a client base including some of the largest retailers in New Zealand and Australia.