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eStar CTO Matt Neale asks: is tech enough to improve customer experience?
You could argue that customer experience in the online landscape has not fundamentally changed in recent years, despite the rise of new and recycled offerings, such as artificial intelligence (AI), machine learning, augmented reality, virtual reality and a whole lot of other ‘virtual’ buzzwords.
eStar is proud to announce the launch of our Dynamic Customer Trust Spectrum™ (DCTS™).
Our online fraud experts have spent an extensive period developing this world-class piece of AI technology, specifically designed to help your business stamp out online fraud.
eStar's Chief Technology Officer Matt Neale discusses whether technology alone is enough to improve the customer experience in 'Internet Retailing'.
