eStar Chief Technology Officer Matt Neale discusses the emergence of Order Management systems.

As eCommerce has been a common-place part of all retail business since the turn of the century, we’ve all become familiar with the acronyms of the various systems we use day-in day-out to run and manage our businesses and online operations; CMS, ERP, WMS, PIM, CRM… etc.

More recently, we’ve seen the emergence of a new one: OMS or Order Management System.

eStar Senior Project Manager Patrick Gaskin reveals how faster delivery can be cheaper.

A lot has been written recently about faster delivery methods. From Uber’s partnership with Shippit to deliver fashion within one hour, big fundraising rounds for services like Milkrun and the expansions of Google’s drone delivery service, Wing.

eStar account manager Amanda Dillon discusses fulfilling great expectations.

Customer expectations are constantly increasing and their expectations to have their orders delivered in full and on time and for a seamless shopping experience are higher than ever.

Retailers then must be able to support a streamlined fulfilment process, which is a simple aim but usually complex to achieve.

If it wasn’t already extremely obvious that logistics and the supply chain are critical in the post-pandemic world, the start of 2022 has made it very clear – painfully so.

eStar chief product officer Tony Davis details the ways retailers need to be prepared for peak trading.

It’s the most wonderful time of the year…with the peak trading season in full swing, retailers are once again anticipating record sales across the period.

eStar senior project manager Patrick Gaskin discusses store fulfilment in the time of COVID.

The disruption of the past 18 months has brought on change, both temporary and permanent. Central business districts – the mecca of foot traffic – have remained largely deserted as people continue to work from home and shop online. Lockdowns remain a constant threat, fuelling uncertainty and hurting consumer confidence.